Five tools at hand

Safer Play Tools in Every Casinoways Account

Only play from 18+, and know that deposit limits, loss limits, session reminders, reality checks and self-exclusion sit in every account.

Set my deposit limit

Licensed and regulated under licence 94696-6748-R-524189 since 2013

Five essentials

Before the Fun, the Safeguards

After these lines you will know the age rule, the regulator, the register and where to call.

Minimum age18+

Regulator and licenceUK Gambling Commission, licence 94696-6748-R-524189

National registerGAMSTOP

National Gambling Helpline0808 8020 133

Limit questions[email protected]

Five controls inside

Choose the Control That Fits Tonight

Worth reading when a session starts to feel longer or more expensive than you meant.

Cap First, Play Later

This caps how much you can pay in over a set period. Switch it on before a night you have budgeted for, not after a loss.

Set your stopping point

It stops a losing run at a figure you chose while calm. Set it at the start of a session, so a bad hour stays contained.

Awareness of the clock

A quiet message tells you how long you have been playing. Turn it on if an evening can vanish without you noticing the hours.

Distance that lasts

This blocks your account for a stretch you choose, here or through GAMSTOP. Pick it when keeping play in proportion needs distance.

Reality checks on a timer

A prompt appears at intervals you set and shows your session so far. Leave it on if you like a nudge to stop and think.

Your safety net

The Path to a Fixed Cap

By the end you will have a deposit cap in place and know where the others live.

Profile, Not Payments

Open your profile from the top of the screen and look for the section on safer play, not the payments area.

Facing the limit form

Inside, tick the box for limits rather than bonuses, then check which periods the form offers before you commit.

Your own play rhythm

Pick the limit type that matches how you really play, then check it against the figure you had in mind before the session started.

The final click

Submit once and wait for the message that confirms it. A cap that is live is worth more than a good intention.

Choose Between a Break and a Lockout

A Few Hours Off. A time-out is the shortest way to step away: you set it in your account for a few hours or a few days, and play is blocked for that spell. Nothing else changes, and you keep the account.

Close It for Longer. Self-exclusion closes your access to the account for however long you choose, and it cannot be lifted early, so pick a stretch that feels right. Our support team can set it with you through live chat, email or phone.

Register with GAMSTOP. GAMSTOP is the national self-exclusion register, run by The National Online Self Exclusion Scheme Limited. Registration blocks your play with every participating UK operator for 6 months, 1 year or 5 years, and you apply online. Allow up to 24 hours for it to start. gamstop.co.uk

A Home Where Ages Are Clear

Certainty From Sign-Up. Nothing opens below 18: registration asks for your date of birth, and proof of identity is checked before the first withdrawal. An account that fails these checks stays closed.

A Shared Device at Home. Blocking software can sit on a shared tablet, laptop or phone and hide gambling sites from everyone who uses it. It covers the whole device, not just one browser.

Worried About Someone. A relative who is worried can start with a plain, blame-free conversation about what they have noticed. The National Gambling Helpline advises family members too, free of charge, at any hour.

Listening Ear

Talk First, Decide After

If you are struggling, this lists the free, confidential services in this country and how to reach them.

National Gambling Helpline (GamCare)

The National Gambling Helpline, run by GamCare, gives free, confidential advice to players and to relatives, by phone or live chat, 24 hours a day, every day. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Gamblers Anonymous runs free peer-led meetings with no appointment needed, and mixed meetings welcome family and friends as well; a phone line points you to the nearest one. gamblersanonymous.org.uk

Notice the Signs in Good Time

Noticing these early gives you room to choose: a limit set before play, or a pause, is a simple first step that keeps the evening in proportion. Left until later, the same signs are harder to act on.

Look through this list and be honest about how many feel familiar.

Chasing a loss into the small hours
Spending money set aside for bills
Hiding your play from someone close
Feeling restless on a night you skip
Borrowing to keep playing
Playing past the limit you chose
Telling yourself it will stop soon

Plain Replies

Short Replies, Fewer Surprises

Casinoways keeps its answers as short as its limits are clear: no jargon, no small print.

Can I change my deposit limit after I set it?+

Yes. Any limit can be revisited later, and the section of your account that holds deposit limits, loss limits and session time reminders is where the change happens. Your confirmation is what saves the new figure.

Does self-exclusion here block me at other casinos too?+

Not on its own. Self-exclusion set inside your Casinoways account covers this site; only GAMSTOP, the national online self-exclusion scheme, reaches other licensed casinos in the United Kingdom. Joining GAMSTOP is done separately and takes up to 24 hours to take effect.

Can I end my self-exclusion before the period is over?+

No. A self-exclusion runs for the whole period you chose when you set it, and it cannot be lifted early. Planning the length at the start is therefore the moment that matters.

Can I set a limit from my phone?+

You can. The mobile version of your account carries the same limit section as the desktop one, so a deposit limit or a session time reminder is a few taps away. It is the same account, not a separate mobile setting.

Where can I get help for a relative who gambles too much?+

GamCare runs the National Gambling Helpline, and its advisers take calls from relatives and friends as well as players, free of charge around the clock. Its advisers listen first, then point you to local support near you. Gamblers Anonymous meetings are another option, with groups for families too.

Why do I have to prove my age to play here?+

Gambling at Casinoways is for adults of 18 and over, and the age check is how that rule is kept. Identity documents are also needed before a withdrawal, which means a younger person cannot use someone else's account to collect money.